Delivery time was scheduled for 6.50pm. We placed the order at 6.05pm. Had to call 3 times (6.51pm, 7.08pm, 7.19pm) to find out where the delivery was. Girl on the phone was polite. At 6.51pm she said the driver had just left. She said the driver was still out when I called at 7.08pm and 7.19pm. Driver eventually turned up at 7.25pm - an hour and 20 mins after the order and 35 minutes later than the scheduled delivery time. I explained to the driver I was concerned that given I’d been told he left the shop 35 minutes before he arrived, that the food wouldn’t be warm. His response was “check it if you want but I only picked it up 5 minutes ago”. So either he was lying or the girl in the shop was. The food was lukewarm. Ordered diet irn-bru and the full fat one was delivered. Tbh, bang average experience. In fairness, if I was walking past I would probably get a takeaway as food would at least be hot but zero chance I’ll order for deliver again. Too many other options and the whole delivery Expedia was a shambles.

Great quality food, as always, and plentiful! Delivered almost bang on the estimated delivery time.

My haggis pizza was not good, way too much sweet chilli sauce which made the pizza soggy and inedible.

Most enjoyable thank you

Took order and money then phoned saying don't deliver my area even though had them before marked as delivered and have to wait for refund bang goes takeaway tonight

Still waiting an hour after expected delivery , 1 he 40 mins after ordering

I was disappointed with the wait for my order. I had ordered this online and it said pick up time 18:40 when I ordered at 18:10 I arrived 18:32 and still had to wait until 18:51 when. Food was still fresh and hot but I was still left waiting as were other customers who had arrived before me.

I waited over an hour for my food and it was just warm so most off it went in the bin

I called them after an hour and they thought it had been sent out. Called back 20 minutes later and nobody knew where it was. Cancelled the order and was told to tell this to the driver when they came, but they never did.

The chicken was overcooked and th chips were quite soggy

Placed an order for delivery at 19:18 (delivery by 20:00). Phoned at 20:42 as still hadn't received my order. Told it was still in the shop and would be with me soon, as they were short staffed. Finally received it at 21:35 (2hours 17mins from order to delivery). Food was good when it arrived, however, if there is such a shortage of staff and it would be quicker to catch the fish and grow the potatoes, then orders should not be taken. Or, at least notify the customer of such lengthy delays, phone number and email are provided when ordering. All in all, good food, but disgusting service and delivery. Service and delivery didn't even deserve as high as 1 star.

Deliver was meant to be 19:10 and it didn’t come till 21:32, when we phoned up at 20:15 we were told it has just left phoned again at 20:35 told it’s just getting cooked, food was cold and missing items

Always a great chicken kebab !

Very fresh and tasty

Very quick delivery and my haggis supper was fab

Order was incomplete. The missing item was delivered but meal was finished considering the amount paid I would have expected it to be perfect, disappointed

A jumbo haggis full of spice. My tumbo's stuffed - the taste so nice! So chuffed that I could dance a jig for connoisseur chefs at The Brig.

All good

Food that was delivered was of high quality but small portion and forgot sauce and salad, bit disappointed but otherwise nice

Staying locally on holiday and after the order went through they called up to say they don't actually deliver to where we are staying, but we could go pick up, so we said we would do. The staff were lovely and friendly, they gave us a free bottle of drink and some curry sauce to make up for the delivery fee we paid. Unfortunately the food was awful. The fish was soggy and chewy, the batter not crispy at all. Chips were OK. Salt and vinegar was put on our meals but there was no taste of this. We ordered deep fried mars bars for desert, again the batter was chewy and soft, and not even a proper coating. Very disappointed with the food quality. The worst fish and chips we have ever eaten.

Good quality food. Well done.

I got the LARGE fish....the fish was tiny. Usually get a decent sized portion, but this was extremely small. The burger was full of gristle.

Pretty decent all round.

Food was good chicken a little over cooked ut there was plenty sauce fish good

Always good and always a customer. Food is never a disappointment, hot, tasty and well affordable. You get a lot for your money thats for sure. 5*

Unfortunately, maybe just unlucky, one item of our order was delicious and lovely, however we didn’t enjoy the rest. The special fish was over cooked and very dry, the haggis pudding was just a bit cold and perhaps slightly undercooked.

Ordered online for a 7pm collection which was eventually received at 7:25pm Not great

Good quality meals